You've found it - an affordable and adaptive booking system.
A platform can adapt to your needs, without the frustration. We've taken over 1,652,010 bookings for restaurants, cafes, bars, soft plays, arcades, cocktail lounges and so much more.
Take a little peak
Bookings List
Easily add Walk-ins and Phone-ins
Gantt view
Modern Booking
Reviews that make us proud
Booking Ninja was incredibly simple to set up and their customer service is on another level. They have actually changed their websites immediately a few times after I've asked for something specific and I really appreciate it.
Everyday PeopleNottinghamI was able to access their technical support whilst only being a "free user" and was so impressed with the speed and clarity of the support the we subscribed immediately to a paid plan. The platform has taken away the headache of table planning.
Karoo Bar & KitchenYork
Amazing, always there to help with any issues and implement features when required. Best booking system I've used!
Ready Steady RollBedfordAbsolutley fantastic software, really easy to use for both customers booking and us. The customer service is above and beyond.
PlayopolisRochester
Booking Ninja saved the day. From the very beginning the free trail to see if the software would do what we wanted to signing up for the Gold package. I can not express how happy we are.
Peacock Pottery BarnBarleylands Farm ParkNot just another booking software, one that has radically improved our business operations and revenue. Thank you everyone
The King PubBarnett
Get setup and start taking bookings - with every feature and no payment details required!
We've got a lot of features so you don't have to
Table Management
Manage your tables with ease, optimise your seating and maximise your revenue
Auto Table Yield
Automatically place guests on the best table for their group size
Variable Booking Duration
Change how long a booking turn time is based on the number of guests
Same Table Seating
Allow certain sessions or events to place guests on the same table, great for events like quizzes
Guest Seat Selection
Allow the guest to select their exact table, based on a list of described tables
Chain Tables Together
Create chains which allow tables to be joined together for bigger group bookings
Booking Management
Manage your bookings with ease, with a range of different features to help you
User Selectable Duration
Allow guests to select how long their booking lasts, from a preselected list
Approve or Deny Bookings
Have bookings require approval before going live and being confirmed
Group Size Control
Set limits on the smallest and largest group sizes that can book online
Notice Period Required
Define how much notice a guest needs to give before being able to make a booking
Override Based on Date
Run special settings, overwriting any or all existing settings on certain dates
Gantt View
View all of your bookings for the day instantly with the Gantt view - showing you what times you have free
List View
Or view your bookings as a list, with all the information you'll need
Works on any device
Mobile, tablet or desktop. No special software or hardware required
Walk-in Feature
Add a walk-in in less than 30 seconds, telling you what space you have, and even the best table to sit them
Bookings from Any Source
Add bookings you receive in person or over the phone, quickly in the admin panel.
Mark Booking States
Mark bookings as arrived, no-show, or left to stay on top of your venue.
Custom booking fields
Add custom fields to your booking form, to collect any information you need
Deposits & Payments
Charge your guests for their bookings, with a range of different pricing options
Take payments via Stripe
Taking just minutes to setup and low payment gateway fees. Get the money direct into your bank account
0% Commission
BookingNinja takes 0% of all payments and deposits - you simply pay the payment gateway's fees.
Fixed Cost Bookings
Charge a fixed rate for each booking
Per Pax Booking Fees & Deposits
Charge a set fee per each guest on the booking
Scaling Cost Deposits
Charge based on set limits of guest counts.
Ticket Types
Charge different amounts for different types of guests, for example children and adult tickets
Charge Per Minutes
Charge different rates for each x minutes in the venue. For example £5 per hour
Payments per session
Have each of your sessions with their own unique payment requirements.
Analytics and Insights
Understand your bookings and customers with a range of different analytics and insights
Analytics
View booking trends by days, weeks or months. Get an idea of which direction your bookings are going easily
Breakdown on days of week
Understand instantly what your busy days are, and what days you might need to market more
Relative Information
Instantly see how busy you are compared to the previous week, allowing you to make snap staffing decisions.
Historic Data
Quickly pull up booking information from up to 3 years ago.
Gather Feedback Automatically
Get feedback directly into your BookingNinja control panel, or direct people to your TripAdvisor / Google Reviews
Customer Profiles
Understand your repeat customers, and get alerted to ones that have previously no-showed
Collect Average Spend
Easily find out what customers are spending a healthy amount, and what might need extra pushing
Marketing and Communication
Communicate with your customers, and market to them with a range of different features
Send Targeted Marketing Emails
Filter your customer base, and send marketing emails that have proven results
Block Problem Customers
Getting a customer who is becoming a problem? Block them with BookingNinja's block feature
Embeddable Booking Widget
Easily embed the booking widget on your site, supporting all major website builders
Linkable Booking Page
Post your booking page onto your social media platforms, with a unique booking URL
SMS Reminders
Send SMS reminders to your customers, to reduce no-shows
Industry Leading Support
We pride ourselves on our support, and are always here to help
Live Chat
We're always here to help, with our live chat support. Get help in minutes not days
Problems, Resolved.
Dont get passed around multiple levels of support. We'll help you until your problem is resolved
Help Centre
We have a range of help articles, and videos to help you get started
Human Support
We're not a faceless company. We're real people, who care about your business
Installation Help
All of our plans include installation help if you need it. No extra cost.
Monitoring
We monitor your account & settings, and will alert you if we see any problems
Sell Vouchers & Giftcards
Sell vouchers and giftcards directly from your website, with no commission
Sell Vouchers and Gift Cards Online
With 0% Commission from BookingNinja
Email Delivery
Guests are sent their voucher via email - they can either send direct or to a friend
Easy Voucher Lookup
Just type the voucher ID into the admin panel and get all the details you need
Partial Redemption
Guests can use part of their voucher, with balance tracked
Voucher Expiry
Set an expiry date for your vouchers, and get alerted when they are about to expire
Voucher Codes
Set your own voucher codes, or let BookingNinja generate them for you
Usable on Bookings
Vouchers can be used both in-store and as a way to pay for bookings
Simple transparent pricing.
We don't hide our pricing behind a sales team. Cancel anytime. Try everything for free. No credit card required.
Free
Get started taking online bookings at zero cost.
FREE
- 100 Bookings Per Month
- Online Payments
- Sell Gift Cards
- Basic support
- 1 Venue
- Organisation management
- Branded booking page
- All features
Small business
Perfect for small / medium sized businesses.
£41.64 / month
- Unlimited bookings
- Unlimited support
- 1 Venue
- Organisation management
- Branded booking page
- All features
- 0% Commission
Premium
For larger businesses that need a little bit extra.
£79.95 / month
- Pre-orders
- White label booking page
- Premium SLA Support
- Unlimited bookings
- Unlimited support
- 1 venue
- Organisation management
- Custom features
- 0% Commission
Frequently Asked Questions
Got a question we've not answered below? Reach out to our LiveChat and speak to us now.
Are there hidden costs?
None. Unlike other providers we don't advertise one price and then charge up each basic required feature. When we say you pay a monthly fee, it's how much you'd pay. You'll never pay per-booking, and you'll get all the features included in your plan.
Where are you based?
We're a UK company, based in Kent. That said we do support a wide range of different currency options, and we staff support throughout the British evening.
What is support like?
Human. The best way we can describe our support is one that is needs you to be happy. We're a small team that you contact any time on LiveChat.
What are the setup costs?
Absolutely Zero. No matter if you go through our self serve platform, or need some help we charge absolutely nothing during the setup process.
What is the contract length?
Your free to leave at any point; with no locked in contract or large upfront payments required.
What if you go down?
We have had a total of 16 minutes of complete downtime since we launched over 4 years ago. If it happens we have a backup site you can still access your bookings on.
Can I get a trial?
We don't offer a trial, but rather have a free plan that includes nearly all the features from the paid plan. This free plan has limited bookings per a month, but beyond that it allows you to fully test the system. You can create an account right now without any card details required!
Do you have an App?
No, but yes. We don’t have native apps you download from the App Store or Play store but our website is designed to work great on mobile devices and iPads. A large number of other booking providers apps are just web browsers with the URL bar hidden, we’re just honest about that!